UPDATE October 2006: I have heard of many reports of the battery carrier breaking in these lights. You will need to contact the company if you have this problem.
1-800-248-6657, 7:00 AM to 3:00 PM, Mon-Fri. Allied International, Sylmar CA 91342 (this is all that's on the package.)
UPDATE December 2006 from a reader to help prevent broken battery carriers:
Just an update about this Allied flashlight. I (the reader supplying this info.) has been found if you take the spring out of the tailcap and turn it around so the wide part of the spring is on the battery holder it spreads the force of the spring around the bottom of the cage where it is much stronger. I think that should keep the holder from ever breaking again.
UPDATE April 2007 from reader Dale L.
I bought a pair of Element flashlights some time ago, and I thought I would send you some information on my experience with them.
First, the battery carrier. It is a cheap, brittle plastic and both of them are broken. One is now unusable, the other has cracked and is still usable. The failure mode wzs that the center of the bottom plate got pushed up until it broke away from the ribs that run up the sides, between the batteries. Thanks to whoever posted the suggestion to reverse the spring, and thanks to you for posting his suggestion!
