alsaqr,
You might have been double buttoned. when you subscribed you might have pressed the button 2 times, that would create 2 accounts. AOL had that setup when they started. They lost a class action suite over it. When you call the antivirus company ask if you have more than one account. Tell them that you will be reporting the problen to the "Fraud department" of your credit card. My credit card company advised me of this move and it worked. AOL stopped billimg me. AOL never told me I had a secound account and would tell me they canceled my subscription each time.
Same with magazine subscriptions, don't pay by credit card, annual renewal clauses-pain!
I had to cancel the card and get it reissued to fix that one.
Related: I agreed to pay by check to a later billing a subscription and the mag sent me a bill stating the card transaction didn't work and please pay $5 more by credit card to correct the problem. RIGHT! It is thier time to figure out the threaded shaft elevation.
eddiegjr
If whatever antivirus you choose is too big and slows your computer down, you can load it on a stick and run it two times or one time a month by pluging in the stick. Some of the ones that scan ful time will shut a piss ant computer like mine down. good luck