I've looked thru Nikon binoculars and Monarch scopes owned by others and have been totally unimpressed. I'd rather have Tasco than the ones I've seen.
Now that don't mean Tasco was/is better but the ones I looked thru sure gave me that impression.
GB
I own Leupold's, Redfield's (Colorado), Weaver's, Nikon's, and Burris'. I would rate them as follows:
1. Redfield Ultimate Illuminator (Colorado)
2. Leupold VariX III
3. Weaver Grand Slam/Nikon Monarchs
4. Burris Fullfield's
5. Redfield Widefield (Colorado)
6. Leupold VariX II
The Redfield UI is definitely the best. The VariX II is definitely last. I wouldn't know which generation of Monarch's you looked through, but mine aren't too far behind the VariX III optically. As for customer service - I've been using scopes for about 35 years and never have had an optical failure, so have never had occasion to use anyone's customer service. I've had ring/base failures on the range, but never anything related to the scope itself. My equipment gets well used, but never abused. Maybe I'm just lucky or it could be the land surveyor in me - the optics are everything and get treated and maintained with TLC. :wink: