I used them quite a bit when I first started, and always liked their products and service, but not their prices(especially postage). However, most catalogs are like that. As I found other sources for steel, handle materials etc that were closer to the source(therefore not offered for re-sale),I went there. I still use their heat treating services for Steels such as A-2 and D-2, and like their work. I called them quite often with questions, and they were always courteous, and more than willing to help. Good people.