If someone applies a little "street smarts" to this issue, it can be a little illuminating.
Remember, these triger issues first started in 1948/49, when Mike Walker wrote that first corporate memo to upgrade the M721/722 trigger with his newer version.
Remington's unresponsiveness, regarding a trigger change, was carried over into the Model 700 in 1962, and not corrected until some 20-odd years after that.
All, well prior to the virtually world-wide exposure the web now gives issues.
I would opine that Remington's lawyers, given the communications of the day, thought they could limit their exposure & keep a lid on things by simply remaining silent - figuring none of the complaintants would ever find out about all the OTHER complaints.
They were, of course, wrong - but - in for a penny, in for a pound.
Remington, like some others, just doesn't want to admit that they were in error.
.