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Author Topic: H&R customer service  (Read 620 times)

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Offline honcho12

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H&R customer service
« on: January 13, 2011, 07:01:45 AM »
Just got off the phone with H&R to order a fore end spacer and screws.  The guy on the phone took my info and then informed me there would be no charge.  Nice touch these days ;D.  I didn't need the parts due to failure of the old one, I dropped it while cleaning and broke it.  Great service.
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Offline gcrank1

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Re: H&R customer service
« Reply #1 on: January 13, 2011, 12:59:48 PM »
Good to hear!
I hope I get that CSR if I have to call about something.
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Offline montveil

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Re: H&R customer service
« Reply #2 on: January 14, 2011, 05:40:45 AM »
When I get good customer service from a rep I ask the rep to connect me to his manager. Tell the manager about the reps fine service and the Companies appreciated service.
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