Phone calls seldom work with Boyds (aka poor customer service).
You might try sending an email to Laura at: customers@boydsgunstocks.com
She also hangs out at Rimfire Central and might reply faster to a private message there if are a member. User name: lauraboyds
Or put a post on the open 10/22 forum at RFC directed to her for CS not answering your phone calls. Bad PR usually gets attention. and past history has shown that company needs their tmibers kicked once in a while to get the cob webs out.
IOW, been there, done that myself with Laura to get their attention.
FWIW,
L.