« previous next »
Pages: [1]   Go Down

Author Topic: quality issue question for brian56*updated*again  (Read 1776 times)

0 Members and 3 Guests are viewing this topic.

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
quality issue question for brian56*updated*again
« on: January 23, 2012, 01:23:11 PM »
i bought a 243 new in box and when i got it home i noticed the scope mount was WAY off center. it seems  to have drilled and tapped that way. what can i do about this?
 
Ok, sent gun to be repaired under warranty. they said they were going to fit a new barrel, but i got it back yesterda and they redrilled and retapped the old barrel and its still not level. so much so that it could be seen as soon as it was taken out of the box. I called them back and now i have to ship it back to them again so they can do who knows what this time. at first i thought it was just my eyes, but after trying a square and then some leveling and then a second person look at it, i knew it wasnt just me. round 2!!
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline Winter Hawk

  • Trade Count: (47)
  • Senior Member
  • *****
  • Posts: 1947
  • Gender: Male
Re: quality issue question for brian56
« Reply #1 on: January 23, 2012, 02:05:31 PM »
Call Customer Service!

-Kees-
Logged
"All you need for happiness is a good gun, a good horse and a good wife." - D. Boone

Offline quickdtoo

  • Global Moderator
  • Trade Count: (149)
  • Senior Member
  • *****
  • Posts: 43301
  • Gender: Male
Re: quality issue question for brian56
« Reply #2 on: January 23, 2012, 02:11:08 PM »
Quote from: Winter Hawk on January 23, 2012, 02:05:31 PM
Call Customer Service!

-Kees-

+1, be sure to ask for a return shipping label to cover shipping, or return it to the dealer for him to handle.

Tim

http://www.hr1871.com/support/repairs.asp
Logged
"Always do right, this will gratify some and astonish the rest" -  Mark Twain

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56
« Reply #3 on: January 23, 2012, 02:23:38 PM »
gotcha. its real bad and you can even see under the mount but all the screws are tight. has to be off by 15 to 20 degrees
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56
« Reply #4 on: January 24, 2012, 06:27:01 AM »
called h&r and theyre gonna fit me a new one under warranty.
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline Brian56

  • GBO Supporter
  • Trade Count: (5)
  • Member
  • *****
  • Posts: 62
  • Gender: Male
Re: quality issue question for brian56
« Reply #5 on: January 24, 2012, 06:34:13 AM »



                  Call CS and request a call tag. Send it back to Ilion attn: Brian Johnson with a brief note. I will take care of this for you under warranty.



                                                                                                                             Brian@Remington:
Logged
Brian@Remington

Offline Spanky

  • Moderators
  • Trade Count: (96)
  • Senior Member
  • *****
  • Posts: 4627
  • Gender: Male
  • USMC Semper Fidelis
Re: quality issue question for brian56
« Reply #6 on: January 24, 2012, 02:12:29 PM »
Quote from: Brian56 on January 24, 2012, 06:34:13 AM



                  Call CS and request a call tag. Send it back to Ilion attn: Brian Johnson with a brief note. I will take care of this for you under warranty.



                                                                                                                             Brian@Remington:


 
 
Good on ya Brian. ;)
It's real nice to have you around here.
 
 
 
Spanky
Logged

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56*update*
« Reply #7 on: March 06, 2012, 11:55:50 PM »
Thanks brian very much. This time it will be sent straight to you!!! Great ta have ya on the board.
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline gcrank1

  • Trade Count: (24)
  • Senior Member
  • *****
  • Posts: 7644
  • Gender: Male
Re: quality issue question for brian56*update*
« Reply #8 on: March 07, 2012, 04:42:02 AM »
Repair center must have given the first return to an apprentice (I sure hope he's an apprentice!)..............did you have anything on the return tag to indicate who worked on it?
Logged
"Halt while I adjust my accoutrements!"
      ><   ->
We are only temporary caretakers of the past heading toward an uncertain future
22Mag UV / 22LR  Sportster
357Mag Schuetzen Special
45-70  SS Ultra Hunter with UV cin.lam. wood
12ga. 'Ol' Ugly OverKill', Buck barrel c/w  SpeedStock  and swap 28" x Full bird barrel, 1974

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56*update*
« Reply #9 on: March 13, 2012, 11:44:09 PM »
they should be done with inventory by now. hope ta get it fixed and start shooting soon.
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56*update*
« Reply #10 on: March 31, 2012, 01:29:52 AM »
hey, brian, any luck with my rifle or have ya recieved it yet.243 with scope mount off center
Logged
If the women don't find ya handsome, they should atleast find ya handi

Offline scratchmark

  • Trade Count: (90)
  • A Real Regular
  • ****
  • Posts: 751
Re: quality issue question for brian56*update*
« Reply #11 on: April 02, 2012, 11:41:37 PM »
Boy when brian says he'll take care of ya  he REALLY does. got the 243 back and he not only fitted a new barrel to it, but didnt like the finish on the new barrel OR reciever and had them both refinished, Brian, great job , thanks and i couldnt be happier. With you in charge of QC, remington will be hard to beat. Thanks again
Logged
If the women don't find ya handsome, they should atleast find ya handi
Pages: [1]   Go Up
« previous next »