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Author Topic: I returned a Knight Bighorn thumbhole stock / Knight made it right.  (Read 890 times)

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Offline Forestclimber

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I returned a Knight Bighorn thumbhole stock / Knight made it right.
« on: February 26, 2012, 05:19:41 AM »
I bought a Knight Bighorn camo stock with a thumbhole from Knight.  When I got it, it did not fit.  The forearm had about a one inch gap, and the barrel barely fit in the stock.  It also had a NWTF medallion on the side of the buttstock. 

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I got a box from Knight today.  They corrected the problem, and then some.  I am VERY pleased!  I have two Knight rifles, and would recommend the customer service to anyone.  Knight Rifles shoot great, and the company backs them up!  Thanks, Knight!
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Offline demented

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Re: I returned a Knight Bighorn thumbhole stock.
« Reply #1 on: February 26, 2012, 06:14:20 PM »
 No, but I'm glad you posted this.  I was considering ordering a plain Elite stock. the stock my original DISC rifle has is set up for a right hand shooter,, just doesn't work well for a lefty like me.   I don't want to run afoul of "funny" business dealings.  Were I you, I'd call Knight, explain why the stock was returned and quietly* explain why you want ALL your money back.      *About 90 decibels sounds about right.
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Offline Busta

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Re: I returned a Knight Bighorn thumbhole stock.
« Reply #2 on: February 26, 2012, 06:43:16 PM »
Quote from: Forestclimber on February 26, 2012, 05:19:41 AM
I bought a Knight Bighorn camo stock with a thumbhole from Knight.  When I got it, it did not fit.  The forearm had about a one inch gap, and the barrel barely fit in the stock.  It also had a NWTF medallion on the side of the buttstock.  I mailed the stock back to Knight the same day I got it in the mail.  It took Knight over a month to refund my money, and the amount they returned was less than what I paid for the stock.  I figured I'd have to eat the postage both ways, but not pay a service charge.  I was pretty steamed.  The stock obviously was something they had left over from a NWTF run that they couldn't sell.  For what the original cost was, I expected an A-1 stock.  Has anyone on this board had a similar problem?

Sounds like they sent you a TK2000 stock instead of a bighorn stock. I too would make them make it right.
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Offline Forestclimber

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Re: I returned a Knight Bighorn thumbhole stock / Knight made it right.
« Reply #3 on: March 01, 2012, 03:40:55 AM »
Knight fixed the problem.  A-1 service!
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Offline Busta

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Re: I returned a Knight Bighorn thumbhole stock / Knight made it right.
« Reply #4 on: March 02, 2012, 05:26:09 AM »
Quote from: Forestclimber on March 01, 2012, 03:40:55 AM
Knight fixed the problem.  A-1 service!

Was it the wrong stock? They are not able to match the Knight Customer Service of old (before EBSCO), but I hope they get there. Glad to hear that they took care of you.
 
Post a pic of your Bighorn in the new stock when you get the chance.
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