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Author Topic: H&R /NEF Customer Service  (Read 2664 times)

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Offline Brian56

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H&R /NEF Customer Service
« on: March 13, 2012, 04:52:26 PM »
        H&R. NEF  support, here is an update on customer service.
  Remington as most of you all know has bought Marlin/ H&R. And I have posted here what barrels & stocks are available to you. What you do not know is that because of a software glitch, customer service, in Madison N.C. did not know what barrels & stocks were added or removed  to the H & R accessory program. Because of this software glitch many of you have called Customer service about Barrel and or stock availability and were told that they were not in stock, or available. This is not true. We, H & R Remington have just completed our yearly Inventory as of 3-13 -12  and we are in the processing of updating our software. Please note that some of these barrels, and stocks are not stock Inventory parts, but they were a special order customer over run parts for quality control purposes. These barrels are a first come first serve Item. I will post soon which barrels & stocks are a one time only deal.
I thank You all for your understanding, and please give Madison a chance to update their software. They are trying very hard to meet all of your needs. Thank You, And  God Bless You.
       At, this time I wish to give a very special Thanks to Emily Allbright,my lovely sidekick in the office that really makes all this possible. And equally to,  Lisa Walters, Madison , N.C. H&R customer service, Lisa is the #1 person for all H&R Madison support.. Please try her first for all your H&R issues. Thank You!!
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Offline OldSchoolRanger

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Re: H R R/NEF Customer Service
« Reply #1 on: March 13, 2012, 05:06:30 PM »
Brian,

Allow me to be the first to say it.  I feel that "we" (the H&R Handicolics) wish to express our thanks to Ms. Emily Allbright, and Lisa Walters, Madison , N.C. H&R customer service, and especially to you for all your help, and information that you have provided me concerning Handi's, and H&R products.  So here goes:

Thank You Brian!
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"You are entitled to your own opinions, but you are not entitled to your own facts." - Sen. Daniel Patrick Moynihan

When you allow a lie to go unchallenged, it becomes the truth.

My quandary, I personally, don't think I have enough Handi's but, I know I have more Handi's than I really need or should have.

Offline Dinny

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Re: H R R/NEF Customer Service
« Reply #2 on: March 13, 2012, 05:25:02 PM »
Brian,
  Thank you!


We patiently await your release. I'm prepared! I already have a order form standing by and automatic notifications. ;D


Thanks, Dinny
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Offline tacklebury

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Re: H R R/NEF Customer Service
« Reply #3 on: March 13, 2012, 05:37:05 PM »
Very good to hear Brian and thanks.  ;)  Sometimes it helps to know there's a reason for the bug in the works.  hehe 
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Tacklebury --}>>>>>    Multi-Barrel: .223 Superlite, 7mm-08 22", .30-40 Krag M158, .357 Maximum 16-1/4 HB, .45 Colt, .45-70 22" irons, 32" .45-70 Peeps, 12 Ga. 3-1/2 w/ Chokes, .410 Smooth slugger, .45 Cal Muzzy, .50 Cal Muzzy, .58 Cal Muzzy

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Offline tallyho

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Re: H R R/NEF Customer Service
« Reply #4 on: March 13, 2012, 09:37:10 PM »
Quote from: OldSchoolRanger on March 13, 2012, 05:06:30 PM
Brian,

Allow me to be the first to say it.  I feel that "we" (the H&R Handicolics) wish to express our thanks to Ms. Emily Allbright, and Lisa Walters, Madison , N.C. H&R customer service, and especially to you for all your help, and information that you have provided me concerning Handi's, and H&R products.  So here goes:

Thank You Brian!

What OldSchoolRanger said bears repeating.
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Offline petemi

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Re: H R R/NEF Customer Service
« Reply #5 on: March 13, 2012, 10:47:08 PM »
Thank you Brian, Emily and Lisa.........sorta sounds like the A Team 8)

Pete
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Offline scratchmark

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Re: H&R /NEF Customer Service
« Reply #6 on: March 13, 2012, 11:49:20 PM »
Thanks again in advance for the mad rush of upcoming orders for you and your team. I find it refreshing and unprecedented to have a rep on a website such as this. Thankyou also to graybeard for creating such a sight. if it wasnt for this sight , i would have thought that i was the only sick one out there  :o
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Offline bikerbeans

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Re: H&R /NEF Customer Service
« Reply #7 on: March 14, 2012, 12:31:23 AM »
Quote from: scratchmark on March 13, 2012, 11:49:20 PM
if it wasnt for this sight , i would have thought that i was the only sick one out there  :o
sm,
 
your are the only sick one, we just didn't want to say anything to upset you. ::) ;D
 
BB
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Offline OldSchoolRanger

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Re: H&R /NEF Customer Service
« Reply #8 on: March 14, 2012, 04:03:46 AM »
Quote from: bikerbeans on March 14, 2012, 12:31:23 AM
Quote from: scratchmark on March 13, 2012, 11:49:20 PM
if it wasnt for this sight , i would have thought that i was the only sick one out there  :o
sm,
 
your are the only sick one, we just didn't want to say anything to upset you. ::) ;D
 
BB

 ;D ;D ;D , JMHO
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"You are entitled to your own opinions, but you are not entitled to your own facts." - Sen. Daniel Patrick Moynihan

When you allow a lie to go unchallenged, it becomes the truth.

My quandary, I personally, don't think I have enough Handi's but, I know I have more Handi's than I really need or should have.

Offline quickdtoo

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Re: H&R /NEF Customer Service
« Reply #9 on: March 14, 2012, 05:28:14 AM »
A big thanks to Brian, Emily and Lisa!!  ;)

Tim
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Offline scratchmark

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Re: H&R /NEF Customer Service
« Reply #10 on: March 14, 2012, 06:15:41 AM »
i dont suffer from insanity, i rather enjoy it :o ;D
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If the women don't find ya handsome, they should atleast find ya handi

Offline twoshooter

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Re: H&R /NEF Customer Service
« Reply #11 on: March 15, 2012, 02:23:22 PM »
 :o ??? This was below my horizon on my computer :-[ and I did not see it, did not scroll down enough!! Bless you and your house Brian, and all that dwell within!!  Now my blood pressure is going up in anticipation, and my "I'll take it" button pushin' finger is twitchin'. I dont have the cool notification on my phone, so I guess I'll have to super glue the spouse to the couch to watch the computer for me. And thank you GB for the site, without which I would only have 1 handi and lots of room in my gun cabinet!
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Offline TopperT

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Re: H&R /NEF Customer Service
« Reply #12 on: March 15, 2012, 03:15:30 PM »
Thanks to all of you who help take care of all of us.
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Offline Lon371

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Re: H&R /NEF Customer Service
« Reply #13 on: March 15, 2012, 08:20:13 PM »
Quote from: quickdtoo on March 14, 2012, 05:28:14 AM
A big thanks to Brian, Emily and Lisa!!  ;)

Tim

+1
 
Thank you
Lonny
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Offline oldsoldja

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Re: H&R /NEF Customer Service
« Reply #14 on: March 16, 2012, 01:26:24 AM »
I think Im going to send Lisa some chocolates and get to know her.
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Offline Deerhunter#1

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Re: H&R /NEF Customer Service
« Reply #15 on: March 16, 2012, 02:22:07 AM »
Brian-
Thanks again for all your support with the addiction that we all have. I look forward to a receiver leaving my house for something new.  Cant take the wait for the list.
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Offline garbhead

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Re: H&R /NEF Customer Service
« Reply #16 on: March 16, 2012, 03:17:01 AM »
Are we going to be able to do the "I'll take it" drill on here to claim a barrel? or deal with H&R?
Brian56 could "broker" the deal from here if he wanted to mess with the chaos, as we on here would be the only ones aware of the barrels available after the count...What say ye, Brian????
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Offline Old Fart

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Re: H&R /NEF Customer Service
« Reply #17 on: March 16, 2012, 04:15:25 AM »
Quote from: Lon371 on March 15, 2012, 08:20:13 PM
Quote from: quickdtoo on March 14, 2012, 05:28:14 AM
A big thanks to Brian, Emily and Lisa!!  ;)

Tim

+1
 
Thank you
Lonny

Me three!
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Offline hex

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Re: H&R /NEF Customer Service
« Reply #18 on: April 02, 2012, 07:42:17 AM »
Did the inventory get posted on another thread or did I totally miss it?
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Offline Vic49

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Re: H&R /NEF Customer Service
« Reply #19 on: April 03, 2012, 12:15:00 AM »
Quote from: hex on April 02, 2012, 07:42:17 AM
Did the inventory get posted on another thread or did I totally miss it?


Was wondering the same thing.
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Offline hex

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Re: H&R /NEF Customer Service
« Reply #20 on: April 03, 2012, 08:23:35 AM »
Quote from: Vic49 on April 03, 2012, 12:15:00 AM
Was wondering the same thing.


Good! Then I didn't miss it.
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Offline OldSchoolRanger

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Re: H&R /NEF Customer Service
« Reply #21 on: April 04, 2012, 04:14:13 AM »
hex, & Vic49,

You guys missed it.  It was sent to all GBO members that had the "super secret squirrel password".   Guess you guys didn't know it.


Just funnin yah!  The list hasn't been posted to my knowledge.  Maybe they changed the "super secret squirrel password" on me.  :P





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"You are entitled to your own opinions, but you are not entitled to your own facts." - Sen. Daniel Patrick Moynihan

When you allow a lie to go unchallenged, it becomes the truth.

My quandary, I personally, don't think I have enough Handi's but, I know I have more Handi's than I really need or should have.

Offline hex

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Re: H&R /NEF Customer Service
« Reply #22 on: April 04, 2012, 08:11:46 AM »
Damn squirrels...


I PM Brian on the topic and they are ensuring all parties have the same information before releasing the inventory.
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Offline gjgalligan

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Re: H&R /NEF Customer Service
« Reply #23 on: May 25, 2012, 06:16:23 AM »
Any new info as yet?
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Offline elkslayer4x5

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Re: H&R /NEF Customer Service
« Reply #24 on: May 26, 2012, 05:10:02 AM »
Quote from: OldSchoolRanger on April 04, 2012, 04:14:13 AM
hex, & Vic49,

You guys missed it.  It was sent to all GBO members that had the "super secret squirrel password".   Guess you guys didn't know it.


Just funnin yah!  The list hasn't been posted to my knowledge.  Maybe they changed the "super secret squirrel password" on me.  :P
Was'nt that the royal order of Racoons password and secret handshake?   :)
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Offline Ireload2

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Re: H&R /NEF Customer Service
« Reply #25 on: May 26, 2012, 11:34:11 AM »
Is this a prank?
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Offline g00dtime

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Re: H&R /NEF Customer Service
« Reply #26 on: May 30, 2012, 11:15:32 AM »
Any news yet on what is available?
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