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Author Topic: Boyds Customer Service  (Read 532 times)

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Offline 8uck5nort

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Boyds Customer Service
« on: April 17, 2012, 05:19:51 AM »
Good customer service today. Always hear a lot of complaining about bad service so I decided to relate one that is positive.
 
I just recieved an order for 2 stocks from Boyds for my .500 S&W and .357 Max Handis. One was a factory second forest laminate finished stock and one was an unfinished pepper laminate stock. The factory second was a grade 1 finished stock. The problem I ran into was the stock bolt that was shipped was the wrong one and the stock was missing the sling stud. Called Boyds this morning and spoke with a very nice lady. Gave her my order number and explained the issue. Within a few minutes I had my problem resolved. They are shipping the correct and missing part today.
 
 
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Offline BBF

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Re: Boyds Customer Service
« Reply #1 on: April 17, 2012, 09:48:14 AM »
Good to hear!
 
Now contrary to this is dealing with Richardson Micro stocks(?) in CA. I you get someone to answer the phone instead of a recording and If you ever get a reply from your e-mail, >:( you can wait 6 weeks or better for your order to arrive.
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