For those who don't know, I recently sent a scope back to Millett for replacement due to the power adjustment ring sticking severely. I was a little concerned as I have never dealt with Millett before. Anyway I just got a new BuckGold 3-9X44 today from Millett. I am very impressed by their Customer service dept. I mailed the old scope exactly 3 weeks ago today and already have the replacement scope. First I got a response from Betty Millett by email, then personal service from Kurt in customer service when I called to check on the situation. It's great customer service for what little I payed for my scope. For anyone considering a scope for a muzzleloader (or anything else really) you can't go wrong with Millett.