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Author Topic: Scope base update  (Read 736 times)

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Offline Fla Brian

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Scope base update
« on: April 30, 2004, 11:11:42 AM »
Well, I've just had personal proof as to the quality of Marlin customer service. When I called about the defective front base for my 917V, I was told it would take two weeks to get a replacement to me. In today's mail I received an envelope from Marlin containing not just a front base but a complete set.

Bravo, Marlin!
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Brian
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Offline Nightrain52

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Scope base update
« Reply #1 on: April 30, 2004, 04:46:47 PM »
Good to hear Brian. I think most reputable manufacturers will work with a guy if they have a legitament gripe. I also think it has a lot to do with a persons attitude when they contact the company. Get nasty with them and they don't care if they help you or not. :D
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FREEDOM IS WORTH FIGHTING FOR-ARE YOU WILLING TO DIE FOR IT--------IT'S HARD TO SOAR LIKE AN EAGLE WHEN YOU ARE SURROUNDED BY TURKEYS
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