Author Topic: Remington quality control  (Read 1753 times)

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Offline Con

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Remington quality control
« on: August 16, 2004, 12:13:51 AM »
Guys,
What are your feelings regarding Remington's quality control. I'm a recent Remington fan and have noticed that my '98 (bought new)Remington's blueing is rapidly vanishing from the bolt handle after 3 hunts whereas 2 BDL's circa late 80's (bought second-hand) are still going strong. Other complaints voiced at the gunstore are an oval chamber on a 22/250 (proven with a chamber cast) and current barrels with higly visible chatter marks that foul like there is no tomorrow. Is Remington's quality control on the decline?
Cheers...
Con

Offline Graybeard

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Remington quality control
« Reply #1 on: August 16, 2004, 01:45:47 AM »
I've heard from a few that it is. That's just not been my personal experience however. I own and have owned a LOT of Remingtons and have not found quality of the newer ones any less than my older ones.

I've not really tried to keep count of them but I'm sure counting rimfires, centerfires and shotguns I've owned over 200 Remington guns. Of them all I had to send only one back to the factory. They replace it at no charge and I didn't even have to pay shipping to them for it. BTW it was a Rem 541-T heavy barrel bought right after they came out with it. I sold the replacement to my cousin who still shoots it and bought a standard barrel model to replace it. Gun was my wife's and she said the HB was too heavy for her. She still has the standard one.


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Offline JPSaxMan

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Remington quality control
« Reply #2 on: August 16, 2004, 02:24:21 AM »
Well, Con, you might be on to something b/c my 2 year old Remington 700 ADL is loosing the matte blueing in the bolt after 2 years of use (but it's a matte blue...it might be just normal wear and tear) but other than that I can't complain about Remingtons.  :grin:
JP

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Offline mcrae555

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Remington quality control
« Reply #3 on: August 16, 2004, 04:58:43 AM »
Hello

I started buying Remingtons about five years ago and I have never had any problems with mine.  I have tried the M7's and the M700's and they have all been good looking guns that shot nice from the box.  I have never had to deal with customer service becasue I have never had the need to!  I have owned all the other major brands including Tikka and still feel for me the Remington are the best gun for my needs and I have no complaints!

McRae

Offline smoky

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Remington quality control
« Reply #4 on: August 17, 2004, 06:43:18 AM »
Personally I think they make a great product.  I also think their custom shop are a bunch of snobs who don't care that their customers exist.  Remington's attitude is that they are the big kid on the block and the industry will dance to their tune.

My 2 cents

Smoky
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Offline jeff

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« Reply #5 on: October 21, 2004, 03:59:45 PM »
Wouldn't it be nice to see someone like Mike Walker running the Custom shop?

Offline Kerry

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Remington 870 magnum express 20 gauge
« Reply #6 on: November 15, 2004, 04:12:51 PM »
:(  I was wondering if anyone else had experienced my problem. Deer season is fast approaching and my son and I were preparing to check out the accuracy of my 870 express 20 gauge for his first year out. He shot 2 slugs and notice that the barrel had split on the top of the barrel in 2 places where the slug would have entered the choke. Thank God he caught it before he shot again who knows the end of the barrel with the choke could have blown off. Any help on how I go about getting this barrel replaced and any information if others have ever seen this happen would be helpful.

Offline JPSaxMan

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Remington quality control
« Reply #7 on: November 15, 2004, 05:53:24 PM »
Yikes. Never heard of that. But I don't think Remington would give you a hard time. All ya have to do is call them: 1(800)-243-9700 and tell them what happened and I'm sure they'll be more than happy to get you a new barrel. I've never had a bad experience with Remington customer support. I hope you fix your problem. Take care!  :D
JP

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Offline KYsquirrelsniper

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Remington quality control
« Reply #8 on: November 16, 2004, 01:16:43 AM »
I believe the QC at Remington has went way down hill in the last 5-6yrs. Ever since I was a little kid and began shooting, my favorite brands of centerfires were Remington and Savage, with Rem #1 and Savage #2. They both always shot good for both me and my father, and since the Rems looked better and felt better, I preferred them. In the last few years, that has changed drastically, with Savage now being #1 and Rem #2 IMO, and Rem is going to go to the bottom of the list if things don't get better soon.

Just as an example of what I've dealt with and seen many others deal with from Rem... the last new Rem I bought was about 3yrs ago and it was a 700 LSS. Well, the rear scope base holes were drilled off center (the fronts were centered though :roll: ), the bottom metal wouldn't fit correctly, the barrel wasn't centered in the stock and it didn't want to return to a consistent spot on the pressure point from shot to shot, the bore was rough enough to make my Savages seem smooth, and it took a lot of effort to finally get it to shoot 1.25 MOA with handloads, which was an interesting task considering it was somewhere around a half-mile to the lands :roll:. On the bright side, the rifle was pretty and the bedding was pretty good for an out-of-the-box rifle.

Although it wasn't a real cure, to get around the rear scope base holes being drilled in an offset formation :roll:, I had to use a 2pc base with windage adjustable rear ring. A one piece base wouldn't work, as you had to literally force it into place to get all the screws in. The windage adjustment allowed me to get the rear ring over to the side enough to get the scope in line with the bore and front ring. Fixing the bottom metal fit was a real pain, as I ended up having to use a file and Dremel on both the stock and metal to get a decent fit that still wasn't as good as it should have been. To cure the various barrel and stock issues, I just free-floated it. I lapped the living crap out of the bore with JB on a tight patch, but that still didn't help the rough bore much, but at least it no longer fouled worse than my Savages. I played with a variety of handloads, with most shooting in the 1.5-2MOA range at 100yds and factory loads being in the 2-2.5" range. I finally found a load that stayed around 1.25 MOA, so I used it in the rifle and hunted with it for one year.

I'd had a few minor complaints about others Rems before, but nothing that was a serious deal breaker. But after that last one, I've sworn off getting a new Rem until they do better, and going by the trouble I see other shooters having, that could be a while. All my new rifles will be something else, probably Savages. The only Rems I'll buy now are used ones made before the mid-90s. It's kinda sad when this sort of thing happens to a gun manufacturer that you know has the capability of producing quality guns, but the only way I know of to get them to do better is to quit buying their rifles until they see enough of their market share slip away that they invest more time in QC.
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Offline JoeLansing

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I just bought a 7400...
« Reply #9 on: November 18, 2004, 05:42:39 PM »
The front sight just falls out of it's groove.  It also seems like I have my eyeball touching the wood stock to get the iron sights to align.  Is this normal?  I had another 7400 5 years ago that was stolen.  It was always a nice normal gun.  So far I'm not impressed with this new one.   I'd love to just take it back to Dunhams and get a Browning, but they don't take returns... :(    -  Joe

Offline Greybeard

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Remington quality control
« Reply #10 on: November 19, 2004, 07:34:09 AM »
The front sight problem is not normal. I'm sure if you'll call them up they will send you a replacement front sight at no charge. But yes the stock is made for use with scope not iron sights so having to really bury your head in the stock is normal on most guns made for scopes these days.


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Offline OrangeWing

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Remington quality control
« Reply #11 on: November 19, 2004, 09:34:36 AM »
Yes, there QC has fallen over the last 5 or 6 years.  The savage gun co. has really picked up there QC.  They have also really worked on getting there products updated.  Just look at there triggers.  The distributor for Savage have nothing but good things to say about them.  They are real good at filling there orders.

Offline NYH1

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Remington quality control
« Reply #12 on: November 19, 2004, 09:40:12 AM »
Quote from: Fishman029
Yikes. Never heard of that. But I don't think Remington would give you a hard time. All ya have to do is call them: 1(800)-243-9700 and tell them what happened and I'm sure they'll be more than happy to get you a new barrel. I've never had a bad experience with Remington customer support. I hope you fix your problem. Take care!  :D


I had trouble with a 870 slug barrel. I went into detail on the "shotguns and wing shooting" forum. I live in Syracuse, N.Y. and took the barrel to the Remington factory in Ilion, N.Y. (a little over an hour from me) yesterday! They gave me a new barrel and I was on my way! :grin:

I work in manufacturing myself. I understand as hard as we/they try not to let defects get out the door, things happen. I judge a company not only on how good a product they make to start with, but also on what they do when a problem has be identified! As far as I'm concerned, Remington is first class as far as both of these issues go!
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Offline NYH1

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« Reply #13 on: November 25, 2004, 06:52:42 AM »
Quote from: New York Hunter


I had trouble with a 870 slug barrel. I went into detail on the "shotguns and wing shooting" forum. I live in Syracuse, N.Y. and took the barrel to the Remington factory in Ilion, N.Y. (a little over an hour from me) yesterday! They gave me a new barrel and I was on my way! :grin:

I work in manufacturing myself. I understand as hard as we/they try not to let defects get out the door, things happen. I judge a company not only on how good a product they make to start with, but also on what they do when a problem has be identified! As far as I'm concerned, Remington is first class as far as both of these issues go!


They did give me a new barrel, but I'm still having the same problems!

Maybe they don't make that good of a product after all, as far as their "rifled barrels" go!

Two barrels and still the same problem! Maybe I'll try a different brand all together!

Its not the shotgun its the barrel. I had a 20 inch rifled barrel on this same shotgun before. I also had a B-Square scope mount that mounts around the receiver. The gun shot 2 inch groups at 100 yards with Lightfield EXP sabot slugs. Now the best group I can get is 4 inches at 50 yards with the same Lightfield slugs! Other brands of slugs are grouping 8 to 12 inches at 50 yards! My smooth bore Ithaca model 37 will shoot foster style slugs better then my Remington 870 Express with a fully rifled barrel and cantilever scope mount will! Maybe next year I'll get a fully rifled barrel for my Ithaca, this years shot!
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Offline NYH1

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« Reply #14 on: November 25, 2004, 06:58:48 AM »
One more thing. My wife has a Remington 11-87 Premier 20 gauge on layaway for me. Its for my birthday and christmas! I'm really thinking about not getting it. I really like it but what kind of problems am I going to have with that one!
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Offline JPSaxMan

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« Reply #15 on: November 25, 2004, 02:08:51 PM »
Well, just like people, not all guns are perfect. Kinda like in the owners manual for a new 700, it states to test the sear in the action to ensure that it does the operation it's supposed to; otherwise send it back. I try not to judge a company by one experience...but when it's your own gun it's kinda hard not to be that small minded.
JP

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Offline NYH1

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« Reply #16 on: December 01, 2004, 05:55:36 AM »
I took the whole gun back to Remington yesterday. Their going to shoot it and try to find out whats wrong with it! Hopefully they'll fix it! :grin:
"ROLL TIDE". . .Back To Back. . .Three In The Last Four Years "GO GIANTS"  "YANKEES"

Offline Demonical

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« Reply #17 on: May 21, 2006, 12:41:37 AM »
Quote from: KYsquirrelsniper
I believe the QC at Remington has went way down hill in the last 5-6yrs. Ever since I was a little kid and began shooting, my favorite brands of centerfires were Remington and Savage, with Rem #1 and Savage #2. They both always shot good for both me and my father, and since the Rems looked better and felt better, I preferred them. In the last few years, that has changed drastically, with Savage now being #1 and Rem #2 IMO, and Rem is going to go to the bottom of the list if things don't get better soon.

Just as an example of what I've dealt with and seen many others deal with from Rem... the last new Rem I bought was about 3yrs ago and it was a 700 LSS. Well, the rear scope base holes were drilled off center (the fronts were centered though :roll: ), the bottom metal wouldn't fit correctly, the barrel wasn't centered in the stock and it didn't want to return to a consistent spot on the pressure point from shot to shot, the bore was rough enough to make my Savages seem smooth, and it took a lot of effort to finally get it to shoot 1.25 MOA with handloads, which was an interesting task considering it was somewhere around a half-mile to the lands :roll:. On the bright side, the rifle was pretty and the bedding was pretty good for an out-of-the-box rifle.

Although it wasn't a real cure, to get around the rear scope base holes being drilled in an offset formation :roll:, I had to use a 2pc base with windage adjustable rear ring. A one piece base wouldn't work, as you had to literally force it into place to get all the screws in. The windage adjustment allowed me to get the rear ring over to the side enough to get the scope in line with the bore and front ring. Fixing the bottom metal fit was a real pain, as I ended up having to use a file and Dremel on both the stock and metal to get a decent fit that still wasn't as good as it should have been. To cure the various barrel and stock issues, I just free-floated it. I lapped the living crap out of the bore with JB on a tight patch, but that still didn't help the rough bore much, but at least it no longer fouled worse than my Savages. I played with a variety of handloads, with most shooting in the 1.5-2MOA range at 100yds and factory loads being in the 2-2.5" range. I finally found a load that stayed around 1.25 MOA, so I used it in the rifle and hunted with it for one year.

I'd had a few minor complaints about others Rems before, but nothing that was a serious deal breaker. But after that last one, I've sworn off getting a new Rem until they do better, and going by the trouble I see other shooters having, that could be a while. All my new rifles will be something else, probably Savages. The only Rems I'll buy now are used ones made before the mid-90s. It's kinda sad when this sort of thing happens to a gun manufacturer that you know has the capability of producing quality guns, but the only way I know of to get them to do better is to quit buying their rifles until they see enough of their market share slip away that they invest more time in QC.




That is the exact issue that I have with my 2004 Remington Model 700 "Classic" in 8x57. Fortunately a 2pc set of Leopold rings allowed the scope to be aligned correctly.

Ironically the scope is offset to the left side of the reciever and being a righthand shot it actually seems to help the scope fit better when settling into it.

I know 2 other guys who also bought those 2004 "Classics" and both of 'em have the same problem with mis-aligned screw holes.

Offline 30-30man

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« Reply #18 on: May 24, 2006, 09:31:38 AM »
I have not owned as many Remingtons as others here but the ones I've owned have not been very good.  My experience with Remington has caused me to turn awy from anything made by them.  I don't own museum pieces, I hunt with what I own and hunt with it hard.   I had an 870, 597, 742,  and a 1100 that all jammed right out of the box.  The 870 was repaired but it has a factory defect with the choke tube threads running too far into the barrel.  The 597 was the worst mistake I ever made in trying to find a cheap 22.  It has never fired more than three times without jamming.  I tried different ammo and clips with no cure.  It was sent back twice and finally the store offered me my money back. They even said they found out they were garbage after the first year but have to carry them because of their deal as a Remington repair center. The 1100 has always ejected live shells along with the spent shells.  The 742, well it is a 742, it jams as well.  I have been a four time sucker with Remington guns.  I will never buy another one, there are too many American gunmakers who still put out quality products.

Offline sniperVLS

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« Reply #19 on: May 26, 2006, 05:38:06 PM »
Quote from: 30-30man
I have not owned as many Remingtons as others here but the ones I've owned have not been very good.  My experience with Remington has caused me to turn awy from anything made by them.  I don't own museum pieces, I hunt with what I own and hunt with it hard.   I had an 870, 597, 742,  and a 1100 that all jammed right out of the box.  The 870 was repaired but it has a factory defect with the choke tube threads running too far into the barrel.  The 597 was the worst mistake I ever made in trying to find a cheap 22.  It has never fired more than three times without jamming.  I tried different ammo and clips with no cure.  It was sent back twice and finally the store offered me my money back. They even said they found out they were garbage after the first year but have to carry them because of their deal as a Remington repair center. The 1100 has always ejected live shells along with the spent shells.  The 742, well it is a 742, it jams as well.  I have been a four time sucker with Remington guns.  I will never buy another one, there are too many American gunmakers who still put out quality products.


I'd definitely stay away from them If I were you too. Having a couple bad out of the box is one thing, but when you say you came across a bad 870....

thats rare and its a definite sign for you to spend your $$ elsewhere.

Ive dealt with numerous Remmy products, and by that I mean maybe in the range of shooting 30 to 40 different rifles and shotguns made by them, some very old, some new, no problems....ever.

Life is odd like that  :P