Per Quick's advice, I sent an e-mail to HR customer service:
"I just placed an order with a local dealer for an Ultra Varmint in .204 Ruger. According to my dealer, its a new gun and could take a while to come in based on availability to his six suppliers. I was wondering if you could give me any type of estimate on when it will be available. Im not much on patience, but if Ive got a inkling of an idea how long my wait will be, itll be easier."
The reply came today:
"At this time there are plenty in stock but that figure changes dailey"
Forwarded this to my dealer asking if he'd had any luck. Received this reply from him:
"From my experience, the customer service departments have no handle on what is in stock or what is shipping, etc. I have been checking 9 major distributors on a daily basis and there are none in stock anywhere. I also have a number of salesman on the look-out for when they may come in."
What's the collective take on this one? This dealer's got a really great repuation...most of the Cowboy Action Shooters around here deal with him. I've purchased from him in the past and found him reliable. Is HR Customer Service "out of touch". I've read mostly good things about them so far. Should I call versus e-mail?
As you've probably already gathered, I'd be better as a patient than at being patient :wink: