At the 2003 Quigley match in Forsyth, MT.,I just happened to meet two men from Germany that came all that way to shoot, but their paper work for bringing their rifles and ammo got lost somewhere in the govt. complex (what else is new) and they but not their rifles or ammo were allowed to come to Forsyth. I was able to find some great people who not only spoke German, but had extra rifles and plenty of ammo. I also took them to both the Shiloh and C. Sharps boths and introduced them.
Shiloh did not have any rifles for immediate sale, but C. Sharps did, and let one of the two men shoot his rifle at the match, then cleaned it, and had it shipped with all appropriate paper work to his dealer in Germany. Shiloh would probably have done the same if they had had a rifle there in stock to sell.
I think both companies do their best to satisfy their customers. C. Sharps has had a bad rep for firing pins breaking, and as Ray says, sometimes customer service complaints. I wouldn't even try to explain any of this away. I have rifles made by both companies, and have no complaints.
I have rifles from Shiloh, C. Sharps, Ballard, Browning, and Pedersoli. Each and every one is excellent, and with the right load can and has turned in some excellent scores in both Sil and Target. I wouldn't trade any of them off. Randy