« previous next »
Pages: [1]   Go Down

Author Topic: My Customer Service Experience.  (Read 481 times)

0 Members and 1 Guest are viewing this topic.

Offline New Hampshire

  • Trade Count: (0)
  • A Real Regular
  • ****
  • Posts: 996
My Customer Service Experience.
« on: March 01, 2005, 11:46:49 AM »
Well, I got my frame back today from T/C.  Total time including shipping was one day short of 3 weeks.  I opened up the packing list and they say the fixed my screw hole, replaced a spring (that I didnt even know was broken) and sent along a slave screw for my front sight hole.  They were even impressed with my reassembly job!  They said "Your reassembly was perfect.  Most people can not do it right."  So I guess you can say my experience was extremly pleasant.  The talk of iffy service had put me off of a future T/C purchase (I WILL get a G2 some day) but now Im completely confident in T/C again.  They get 2 thumbs up from me  :lol: .
Brian M.
Logged
NRA Life Member
Member Londonderry Fish and Game Club
Member North American Fishing Club
Member North American Hunting Club
Member New Hampshire Historical Society
Member International Blackpowder Hunting Association

Offline Redhawk1

  • Life time NRA Supporter.
  • GBO Supporter
  • Trade Count: (78)
  • Senior Member
  • *****
  • Posts: 10748
  • Gender: Male
My Customer Service Experience.
« Reply #1 on: March 01, 2005, 12:27:02 PM »
I have never had a bad experience with T/C.  :D
Logged
If  you're going to make a hole, make it a big one.
ΜΟΛΩΝ ΛΑΒΕ
Only two defining forces have ever offered to die for you,
Jesus Christ and the American G. I.
One died for your soul, the other for your freedom

Endowment Life Member of the NRA
Life Member NA

Offline Flash

  • Trade Count: (82)
  • Senior Member
  • *****
  • Posts: 2285
  • Gender: Male
My Customer Service Experience.
« Reply #2 on: March 01, 2005, 08:32:15 PM »
I agree, I once sent a frame in for repairs due to a missing spring on the old style safety and I received a Brand New frame. I've called for parts and got them free.......no complaints here either.
Logged
What doesn't kill us, makes us stronger!

Offline New Hampshire

  • Trade Count: (0)
  • A Real Regular
  • ****
  • Posts: 996
My Customer Service Experience.
« Reply #3 on: March 02, 2005, 01:06:26 AM »
All I can say is Im very happy to have my baby back in one piece and in the rack again!  And I think the rifle lines look cleaner without the front sight on.  Now just gotta make them even more cleaner with by getting a new Leupold on top there now  :-D .
Brian M.
Logged
NRA Life Member
Member Londonderry Fish and Game Club
Member North American Fishing Club
Member North American Hunting Club
Member New Hampshire Historical Society
Member International Blackpowder Hunting Association

Offline Redhawk1

  • Life time NRA Supporter.
  • GBO Supporter
  • Trade Count: (78)
  • Senior Member
  • *****
  • Posts: 10748
  • Gender: Male
My Customer Service Experience.
« Reply #4 on: March 02, 2005, 01:09:17 AM »
Quote from: New Hampshire
All I can say is Im very happy to have my baby back in one piece and in the rack again!  And I think the rifle lines look cleaner without the front sight on.  Now just gotta make them even more cleaner with by getting a new Leupold on top there now  :-D .
Brian M.


Be careful you may be considered a Leupold snob. LOL :D  I know I am one.  :-D  :-D  :-D
Logged
If  you're going to make a hole, make it a big one.
ΜΟΛΩΝ ΛΑΒΕ
Only two defining forces have ever offered to die for you,
Jesus Christ and the American G. I.
One died for your soul, the other for your freedom

Endowment Life Member of the NRA
Life Member NA
Pages: [1]   Go Up
« previous next »