I've had no problems with Browning service. I live about an hour from their service center and have taken many rifles to them for small stuff. They fix it on the spot,no charge, and I'm on my way. Last time I had a little trouble with an A bolt .243 feeding, they did the repair, and GAVE me two new clips. Once, when the new lightings came out I had one that wouldn't shoot at all, turned out the bbls bore was a little oversized. a manager came out took me into the storage area and told me to pick out a new one, no charge. But, I agree they are picky about using reloads, some times I have to streach the truth a little on that question.