Author Topic: Cannon-Mania, Cannon Mania (Read 18003 times)

Tropico · « **Reply #120 on:** December 01, 2006, 06:46:38 AM »

Trunnion Caps...., Cannon Mania never completed the order.
No Caps to date 1 year.

CrufflerSteve · « **Reply #121 on:** December 01, 2006, 07:24:01 AM »

I guess this is the collection of complaints. I've written Cannon-mania off .

My last interaction with them was over a year ago and I will never buy anything from them again, stock or not. I had bought in stock items a few times was happy. I then ordered a custom item. Months went by with nothing. I sent emails and voice mails with no response. Finally six months had gone by with nothing. I then sent an email saying I would do a credit dispute and see about filing a fraud complaint with the state.

That prompted a quick and snotty response. David Ross said I had never responded to his previous emails. Hah!

He then offered an item of lesser value with a refund for the difference. The item arrived. The refund never arrived. I gave up at this point.

If the board wants to delist them or put caveats I'm fine with it. Just be careful about liabilities.

One thing to keep in mind is that Cannon-mania turns up easily in web searches while these comments won't. That means that people who don't use this board are vulnerable. If you have web sites of your own remove links to them and perhaps add links to this thread instead. This will change the ranking in search engines like google.

Steve

Double D · « **Reply #122 on:** December 01, 2006, 03:28:22 PM »

Quote from: Tropico on December 01, 2006, 06:46:38 AM

Trunnion Caps...., Cannon Mania never completed the order.
No Caps to date 1 year.

Has your credit card been charged for the order?

Are you out any money?

Have you filed a complaint with the Connecticut Attorney General Consumer Affairs Division

Double D · « **Reply #123 on:** December 01, 2006, 03:44:51 PM »

Status so for

Reddog posted 03012006 powder measure
Tropico posted 03012006 trunnions caps- Order still outstanding
Dictator reorted 030106 Musket lock
Rickk reported 030106 Ball mould- Refund due
Charcoal Burner reported 031006 mould
Cruffler Steve reported 04192006 due refund
Zuess_DD reported 113006 cannon

No flaming. It's not permitted on this board!

Double D · « **Reply #124 on:** December 01, 2006, 03:54:03 PM »

Quote from: Rickk on December 01, 2006, 04:12:01 AM

status of my ball mould...

refund promised on July 20.

Today is December 1.

David Ross lives less than 100 miles from me, so the check should have been delivered by now by any means of shipment that I can think of, including in-person, making the trip using a little kid's tricycle, but it hasn't arrived so far.

Have you filed a complaint with the Connecticut Attorney General Consumer Affairs Division

Double D · « **Reply #125 on:** December 01, 2006, 04:03:24 PM »

Quote from: CrufflerSteve on December 01, 2006, 07:24:01 AM

He then offered an item of lesser value with a refund for the difference. The item arrived. The refund never arrived. I gave up at this point.

Have you filed a complaint with the Connecticut Attorney General Consumer Affairs Division

Double D · « **Reply #126 on:** December 01, 2006, 07:58:48 PM »

In case anyone hasn't figured it out yet, I'm trying to get all the ducks in a row before I have to contact Cannon Mania.

reddog · « **Reply #127 on:** December 02, 2006, 04:33:04 AM »

Yes, I received my powder measure.

Double D · « **Reply #128 on:** December 02, 2006, 04:46:48 AM »

Reddog posted 03012006 Order filled
Tropico posted 03012006 trunnions caps- Order still outstanding
Dictator reorted 030106 Musket lock
Rickk reported 030106 Ball mould- Refund due
Charcoal Burner reported 031006 mould
Cruffler Steve reported 04192006 due refund
Zuess_DD reported 113006 cannon

No flaming. It's not permitted on this board!

Still Dictator and Charcoal Burner to hear from. I think it's to early to call Zues_DD order overdue

Zeus_DD · « **Reply #129 on:** December 02, 2006, 05:58:00 AM »

I called Canadian Cannon Co. since the (6lb garrison cannon) on mania,s site was actually made by them. David had just emailed Bill for my order (a month late and a day after my phone call). However, the price of the cannon had gone way up. Price of brass yada yada yada. Anyway he sent David a new price list last April . Of coarse the site wasnt updated or whatever. Bottom line is David never ordered my cannon. Bill offered me a discount ,he said hes gotten other calls or complaints rather. I said I didnt blame him and I was just fishing for information. Trying to find out wether Im actually getting a cannon or not.. Ive decided to try a new tactic with cannon mania. Since all of your emails didnt seems to work, Ive sent him one begging him to send ANYTHING hes got in stock of equal value or my wife is going to kill me. Im willing to swallow my anger and pride just for a taste of brass and powder. I will keep you informed of my progress- Zeus_DD

Double D · « **Reply #130 on:** December 02, 2006, 08:11:50 AM »

Well Zuess_DD you just told the whole world your plan, this is a public board. But what you told the whole world is very interesting.

civilcannon · « **Reply #131 on:** December 04, 2006, 02:50:35 AM »

Hay DD

You can add another item to your list of shattered dreams and broken agreements:

I ordered an item in May of 06 a (23" steel machined barrel 1.687 bore) I have contacted CM about 2 months ago and offered a trade for a Winchester brass Navy 10 ga. and a box of shells this would be about an evan trade, he said ok to the trade but to date no word at all from CM No items and or no refund.

Yes I did send a complaint to the Attorney General;

Thanks: civilcannom

Double D · « **Reply #132 on:** December 04, 2006, 05:56:42 AM »

Quote from: civilcannon on December 04, 2006, 02:50:35 AM

Hay DD

You can add another item to your list of shattered dreams and broken agreements:

I ordered an item in May of 06 a (23" steel machined barrel 1.687 bore) I have contacted CM about 2 months ago and offered a trade for a Winchester brass Navy 10 ga. and a box of shells this would be about an evan trade, he said ok to the trade but to date no word at all from CM No items and or no refund.

Yes I did send a complaint to the Attorney General;

Thanks: civilcannom

Did you prepay your order. If ordered by credit card, has your credit card been billed.

civilcannon · « **Reply #133 on:** December 04, 2006, 10:25:13 AM »

DD:

Yes I had 2 orders going at that time one for the barrel paid,by a Bank of America money order and the other for( 2 ) 1/8 th scale models which was also prepaid by credit card . I also did not receive the 2 models I have pre-paid approx $725 Order # 1907- 9785-8042 for the 23'" barrel and the 2 models for which I suggested the trade.i have to date not received any answer for approx 2 months from David It is my understanding that the credit card companies do not help across State lines I live in Illinois.

I did submitt the complaint form to the State Attorney General 's office and included a paper copy to David @ CM

Thanks for any help that you can give

Double D · « **Reply #134 on:** December 08, 2006, 05:00:36 AM »

People who who have Complaints against Cannon Mania and there status of there complaint.

Reddog posted 03012006 Order filled
Tropico posted 03012006 trunnions caps- Order still outstanding
Dictator reorted 030106 Musket lock
Rickk reported 030106 Ball mould- Refund due
Charcoal Burner reported 031006 mould
Cruffler Steve reported 04192006 due refund
Zuess_DD reported 113006 cannon
CivilCannon reported 120406 Paid Cannon order/exchange Order not filled Compliant filed with CT AG

No flaming. It's not permitted on this board!

Still Dictator and Charcoal Burner to hear from.

All links to Cannon Mania's Website have been removed. Clicking on the Cannon Mania links now lead to this post. Additonally a post has been added to the Resource List listing Cannon Mania as a company that is is not recommend to do business with because of poor Customer Service. Linkage in that post also leads to this post.

radio2 · « **Reply #135 on:** January 17, 2007, 01:58:32 PM »

Hi all, I just found this site and a nice one at that, But I am sorry to say I ordered from CM a mortar $799 and have had the same problems. This item was and still in stock, I ordered it Nov13, 2006. Did the e-mail thing and no respone about 4 times and now trying to call, the voice mail says mailbox full. They billed my CC for the amount on 11-13-2006 so now I will try the ugly e-mail and see what happens before I file a credit card dispute. I wish I would have found this site before I ordered! I won't let this one go 6 Mo.

Cat Whisperer · « **Reply #136 on:** January 17, 2007, 02:56:01 PM »

Radio2 -

WELCOME to the board!

When you get it we're expecting action pictures!

radio2 · « **Reply #137 on:** January 17, 2007, 03:26:00 PM »

Thanks, I hope I do get it soon! And don't worry I will post pics

reddog · « **Reply #138 on:** January 20, 2007, 01:50:38 PM »

Again, another unsatified customer!! Is this the never ending story?? I' m glad to see complaints have been made, Radio2 keep us updated on your order and thanks to all for the huge responce to this post!!

Rickk · « **Reply #139 on:** January 20, 2007, 03:25:17 PM »

$799 is probably the new all-time record

radio2 · « **Reply #140 on:** January 20, 2007, 04:22:33 PM »

Well I called my CC co. on friday and filed a complaint with them, They told me they would reverse the charges and contact CM. Well see what they have to say soon! Damn I hate to go this route I just want the mortar!

Cat Whisperer · « **Reply #141 on:** January 20, 2007, 04:41:30 PM »

As I watch this I cannot believe that it will continue for any length of time.
That is to say, if they're doing business this close to the edge, there will come a time (which may or may not be soon) when they're caught short and can no longer do business.
Place your bets....

Double D · « **Reply #142 on:** September 08, 2007, 07:57:41 PM »

Whe haven't updated this topic for a while.

People who who have Complaints against Cannon Mania and there status of there complaint.

Reddog posted 03012006 Order filled
Tropico posted 03012006 trunnions caps- Order still outstanding
Dictator reorted 030106 Musket lock
Rickk reported 030106 Ball mould- Refund due
Charcoal Burner reported 031006 mould
Cruffler Steve reported 04192006 due refund
Zuess_DD reported 113006 cannon
CivilCannon reported 120406 Paid Cannon order/exchange Order not filled Compliant filed with CT AG

No flaming. It's not permitted on this board!

Still Dictator and Charcoal Burner to hear from.

All links to Cannon Mania's Website have been removed. Clicking on the Cannon Mania links now lead to this post. Additonally a post has been added to the Resource List listing Cannon Mania as a company that is is not recommend to do business with because of poor Customer Service. Linkage in that post also leads to this post.

Any one have an update?

Rickk · « **Reply #143 on:** September 09, 2007, 02:04:48 PM »

no refund to date for me.

Rickk · « **Reply #144 on:** September 10, 2007, 11:41:39 AM »

I e-mailed him once again yesterday... nothin to loose. He told me that he had a hard time finding my order, but that he would refund my money. It's only been two years, so I guess it would be hard to find.

He promised me a refund once before, but never came thru.

Later today he sent a second e-mail saying the check is in the mail.

Time will tell.

If his mood has changed, now is the time to ask again.

Rick

Rickk · « **Reply #145 on:** September 12, 2007, 11:16:37 AM »

Assuming the refund check clears, for me the adventure has ended.

Everyone should ask for refunds again before his mood changes!

Double D · « **Reply #146 on:** September 20, 2007, 05:52:46 PM »

We have had an inquiry from David Ross about removing the warning. This is the the status of the complaints as of 09/21/2007.

RickK you seemed to imply you got a refund. Please be specific, did you get a refund?

People who who have Complaints against Cannon Mania and there status of their complaint.

Reddog posted 03012006 Order filled
Tropico posted 03012006 trunnions caps- Order still outstanding
Dictator reported 030106 Musket lock
Rickk reported 030106 Ball mould- Refund due
Charcoal Burner reported 031006 mould
Cruffler Steve reported 04192006 due refund
Zuess_DD reported 113006 cannon
CivilCannon reported 120406 Paid Cannon order/exchange Order not filled Compliant filed with CT AG

No flaming. It's not permitted on this board!

If you are listed above as having an outstanding order please update us. What is the status

All links to Cannon Mania's Website have been removed. Clicking on the Cannon Mania links now lead to this post. Additonally a post has been added to the Resource List listing Cannon Mania as a company that is is not recommend to do business with because of poor Customer Service. Linkage in that post also leads to this post.

Any one have an update?

Tropico · « **Reply #147 on:** September 20, 2007, 07:17:31 PM »

Quote

We have had an inquiry from David Ross about removing the warning.

Please dont remove these posts. He deserves the feedback he is getting., I just hope some how he loses his ability to do this.

Order still outstanding - Yea I havent heard a word from him.
I am sure he wont contact me at this point.

lendi · « **Reply #148 on:** September 21, 2007, 01:15:34 AM »

Talked to one of my lumber suppliers yesterday and he said that David purchases a lot of white oak from him. So much that he orders extra to keep in stock.
Len
DICW

civilcannon · « **Reply #149 on:** September 21, 2007, 04:29:10 AM »

As a follow up, still no word, or refund. or trade from David. I did make a request again (but I guess his mood has changed back) for the refund about a week ago but no word back; At this point this is a write off. I must agree that we keep up the warning and all of or the posts regarding his past business performance and can only hope that potential future customers avoid the problems that many of us have had in the past.

Thanks : Civilcannon