a friend of mine has a auto in 20 gauge and really likes it. he had some problems with it when he first got his. he would pull the trigger and all three shells would fire. once the problem was fixed, he couldn't be happier. very easy carrying shotgun. a local gunsmith that we frequent has looked at some of the charles daly shotguns and said the guts look pretty good. the gun shop i used to visit sold many of the pumps and autos in 12 and 20, and said he never had one come back and the guys really liked them alot.
the problem my friend had was fixed by charles daly directly. he couldn't have been happier dealing with them.
he bought the shotgun from wal mart. they were another story, go figure.
i won't open that can of worms, but it definately was a learning experience on both of our parts about good customer service.
overall, once again, he is very satisfied and if he had to get another shotgun, i know for a fact that he would buy another one.