First off is I had a person working for me and that reacts in the way you speak, I would fire them. If I ran a business, it would be in my interest to help that customer and further good quality service and merchandise.
Well LL, with what it takes to invest and train in people in a business---any technical business-- firing people "willy nilly" because you perceive they don't treat a customer like gold when a customer is treating them like cow dung....well let's just say that you probably wouldn't be in business long. You would have a bunch of green people working for you, and they wouldn't stay long if they had to be beaten up by customers, then beaten up by the boss on top of that.
Your attitude and remarks are common in todays service work environment and stores. This is one of the reasons why it seems that eveyone is spring loaded to the pissed off or negative position. Ever time I go into a store I have to put up with a pin head of a slaes clerk that is more interested in his \ her own personal problems and not their store owner's ehile on his dime. In the old days, if I talked to customers like some of these pinheads, I would have gotten canned in a NY minute.
My Grandma was never formally educated. But she always said you can catch more (xxxxx) with honey than with (xxxxx). And she was right. So, I look at it like I want to get something here. So, I need to be smarter than the guy on the other side of the phone. Not smarter technically about the product....but have more "people savy" than he does. So, if I treat him\her with courtesy and respect, that will go a very long way in helping me getting what I want.
Oh yeah, ithas been almost a month since TC got my barrel and I am still waiting. There excuse is that it is close to hunting season and they are busy. BS. I think they either need more techs or their product is not all that it is put up to be and they have more returns then they would like.
Yeah, that's a great idea!!! Add on more techs! Increase the overhead!!! What a business plan!!! Not only more overhead....but more green guys that don't know what they are doing!!!
I can tell you that I will never buy another TC product again!!!!!!!!!!
That's good. It may even be better if you sell the one you have. Then you will not post to the T\C forum about how bad your gun is. However, you could sell it to me, and then I will make it work, and post what a great deal I got on your Encore, and what a tack driver it turned out to be.
Dave.